OfficeVoIPSolutions Privacy Policy

Thank you for using OfficeVoIPSolutions’ vendor matching and quote request service. Your privacy is very important to us, and we value privacy as much as any legitimate business does. We strive to provide an honest service with full integrity that keeps our users, like you, returning to our websites for all of your future IT and telecom shopping needs. This business philosophy stems from the fact that if we were engage in unlawful and questionable practices, our business would suffer, and therefore, so would we.

1. HOW WE COLLECT INFORMATION

OfficeVoIPSolutions gathers and collects business contact information (name, phone number, email, address, etc.) for the sole purpose of matching small business telecom buyers with relevant and qualified IT and telecom vendors. We treat any and all of your information as sensitive and confidential, and restrict our collection of it to the only the most relevant and critical data we need to deliver our service in an effective and efficient manner.

a. Submitting Vendor Quote Requests

OfficeVoIPSolutions collects the contact information, business profile, purchasing requirements, and other relevant information of those who choose to complete our quote request web form so we can deliver our defined service to you effectively and efficiently. The specific information and data points collected varies based on the different products and services each user is interested in. You can view the specific data we collect by simply visiting the quote request web form located at http://www.officevoipsolutions.com/PBX-reseller-finder.html.

b. Cookies and Related Tracking Methods

Visitors to our site can browse our pages without having any personal information collected, gathere, or revealed. We can and do track the effectiveness of various advertising and marketing promotions through the use of a commonly known data collection technique called "cookies." As done by many commercial websites, a “cookie” is placed on a site visitor’s computer to provide website adminstrators with such generic information as the frequency of each users visits to the site as well as other generic behavorial and habit metrics. Of course, “cookies” do not reveal any private or specific user information about each site visitor. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For example, session ID cookies simply terminate once a visitor closes their web browser, while persisten cookies can remain embedded in each visitor’s browser cache indefinitely.

Furthermore, like many web site servers we collect, store, and use log files. This includes internet protocol (IP) addresses, type of browser, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement around the site, and gather broad demographic information for aggregate use. Again, to confirm, IP addresses, etc. are not linked to personally identifiable private information.

2. HOW WE INTERNALLY USE INFORMATION

OfficeVoIPSolutions uses all of the information and data we collect to ascertain the specific needs of each individual small business so we can in turn identify the most suitable solutions provider with whom to connect you. The more detailed and relevant information share upfront the better our partner base of solution providers will be able to provide you with accurate and relevant price quotes and cost estimates. OfficeVoIPSolutions goal is to deliver an effective and efficient online marketplace in which small business buyers and telecom solution sellers can engage one other more efficiently and form mutually beneficial business relationships more expediently.

a. Continuous Data Analysis

We continuously strive to improve and streamline the services we offer which involves constantly analyzing and reviewing the data we ask for and collect to identify trends and patterns in our website users’ behavior and habits. This means that we aggregate our site users’ business contact information to amass adequate data to be used in said analysis. However, it is important to note that each user’s information is not personally identifiable, and instead it is analyzed in a generic mannter to help improve our site’s uability and your user experience.

b. Vendor Quote Requests

Small business telecom buyers and telecom vendors and suppliers who utilize our service receive emails and phone calls from OfficeVoIPSolutions whenever we identify a relevant and suitable match between a potential buyer and a certified seller. Unless OfficeVoIPSolutions receives written (email) notice from the small business telecom buyer in advance, that small business buyer who voluntarily chooses to complete our quote request web form will continue to receive ongoing email correspondence from us as necessary to provide and deliver our defined services. By using OfficeVoIPSolutions website and completing our quote request web form, you are in acceptance our stated Terms and Conditions, which in turn grants us the right to use your business contact information to deliver our defined vendor matching services.

c. Other Correspondence Practices

OfficeVoIPSolutions reserves and maintains the right to send email correspondence for three primary reasons: 1) to each user as relevant to each submitted vendor quote request, 2) to provide updates in reagrd to the status of your account, and 3) to deliver post-service user-experience surveys. All of these correspondence methods can be opted out of changing your notification preferences as described below.

3. HOW WE SHARE DATA WITH OUR BUSINESS PARTNERS

The user data we collect is a vital component of our business operations, which is why we treat it in the highest regard. Therefore, we limit the disclosure of this information to the information necessary to provide our service of matching buyers and vendors. Please read the sections below for more insight to how we share and distribute information with our various business partners.

a. Affiliate Partners

In some cases, OfficeVoIPSolutions has built and established relationships with affiliate marketing partners who act as our online marketing agents, which allows OfficeVoIPSolutions to more broadly market and advertise our vendor matching and quote request services across the web to both buyers and vendors. In the cases where users choose to utilize our affiliates’ services and voluntarily complete their web forms we will share the collected user data and information with our affiliate partners, as necessary for tracking and accounting purposes, and is most often generically reported in bulk, where individual business contact information is not identifiable.

b. Vendors

No more than three local certified vendors are provided with the data and contact information collected from each quote request. Our vendors, in turn, use this information to assess the needs and requirements of each potential buyer and to contact them to begin the process of quoting, selling, and delivering products, services, and solutions as agreed upon with the buyer. Once a buyer voluntarily chooses to engage directly with a vendor, then the buyer becomes subject to the unique terms and conditions and privacy policy of that vendor, which are unrelated to and separate from FindPhoneSolution’s own terms and conditions and privacy policy.

c. Legal Compliance

OfficeVoIPSolutions strives to be a law abiding corporate citizen and takes all necessary measures to protect our users and business partners from exposure to questionable practices. Therefore, we agree to release any relevant account data and contact information to necessary legal authorities upon their request. Furthermore, OfficeVoIPSolutions may release account data and contact information to trusted parties, legal and otherwise, as related to investigations surrounding allegations of piracy, fraud, and other illegal activities.

4. PARTNER WEBSITES

Our website www.OfficeVoIPSolutions.com contains web links to the websites of other sovereign business entities, for which we cannot accept reponsibility related to their sovereign privacy practices, web content, or terms and conditions. As always, we strongly urge any website user who actively and voluntarily chooses to share personal or business information with an online business to read and review the privacy policies and terms and conditions of each website.

5. DATA STORAGE AND SECURITY

All of our user and business partner data is stored on data storage servers that are protected and secured, both physically and electronically, from unwanted intrusion and unauthorized access. Our data security practices incorporate the use of commonly recognized safeguards including network firewalls, VPN tunnels, password protection, data encryption and SSL (secure socket layers) access. However, just like any business storing sensitive information, we are unable to guarantee that our data security system is 100% hack-proof.

6. LEGAL DISCLAIMER

Although we have attempted to address the various privacy-related issues you are likely to encounter, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we use industry standard practices and our best efforts to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private from unauthorized access.

7. CHANGE NOTIFICATIONS

OfficeVoIPSolutions reserves the right to change and amend our Privacy Policy. Should we make amendments, minor or otherwise, we agree to post notification of the changes on our website in plain view, as well as highlight the newly amended terms within our Privacy Policy. All changes and amended terms are effective immediately at the time of posting.Should we choose to make significant, material, and impactful changes to our Privacy Policy that affect our users best interests or privacy, we agree to deliver written notice (electronically) to our currently active user accounts.

8. SUGGESTIONS AND FEEDBACK

OfficeVoIPSolutions welcomesrelevant feedback and suggestions from both our user and vendor community. Should you come across any issues, subjects, or topics that you feel require additional clarification please do not hesitate to inquire. We can be reached at info@OfficeVoIPSolutions.com or 310-372-8603, and agree to respond with 1 business day.